Returns

Returns & Christmas Returns

If for any reason you are not satisfied with your online purchase and wish to return it please use the link here to start your completely free returns process.

Unfortunately, we are unable to return items for free outside of the UK.

You normally have 14 days from the date you receive it to return it. However, during the Christmas period we're extending our returns policy to 30 days.

For a full refund, please make sure you return the item in perfect condition and in its original packaging with all the labels intact and accompanied by your original web order receipt.

We are not able to refund until the goods are received back and inspected.

We will issue a full refund to the card used when placing the order. Please allow up to 10 days for a full refund from the date we receive the goods back.

If you wish to exchange your item for another size please call or email ahead so we can check if we have the item in stock. We are able to keep this item aside until we receive your order back.

For any queries regarding returns or exchanges please call to speak to a member of management 0208 299 1614 or email us at webshop@meetbernard.com

Returns address is:

Meet Bernard

37 North Cross Road

London

SE22 9ET